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Reviews

Your Reviews Help Us Better Serve You

At Thompsons Auto Group we strive to provide truly exceptional sales and service to all our customers. We are able to better serve your needs through customer feedback. It is our mission to deliver the best service that comes with owning a car from Thompsons Auto Group.

THOMPSONS TOYOTA REVIEWS

140 Forni Rd, Placerville, CA 95667

Glad we chose to purchase our first Prius there!

After a year of deciding on getting a Prius, the Prius Prime came out.  This seemed like the perfect choice for us. Then it was finding the model and color we wanted.  We had test drove one out of town and the pressure to drive away with it was horrible.  We found that there were 2 within a half an hour and chose Thompsons.  Thank goodness!  First I called to make sure it was there and talked to Dave Somberg who went outside to make sure it really was there.  I text him when we were on our way and he immediately called to say it was in a test drive and would keep me posted, he did.  When we got there, went for a test drive to make sure, Dave was informative and just gave us the information we wanted, never over selling.  He got that my husband had done tons of research already.

We decided on purchasing it and Dave got us all set up prior to seeing the finance guy, Shannon Burke.  Dave understood I was feeling under the weather and was accommodating.  Once in Shannon’s office he was helpful, again not overselling anything unnecessary, and quick!  Give us pros and cons, and got us in and out with a great rate within half an hour.

Dave followed up the next day to see if we had any questions, and responds to my text questions quickly.  Thompsons was clean, efficient, friendly and professional.

Karen G. –  Orangevale, CA

Thompsons Toyota is great!

I went down to look at a new truck that they showed on the Web site. Get down to the dealership and take it out for a test drive. Got back and the sales team had an answer for all of my questions. So I told them I wanted to think about it for a bit. I must have drank a gallon of the coffee that is offered. I walked back up to the salesman who went on a test drive with me and told him I want to buy the 2015 Tacoma! He was friendly and quick. I enjoyed my visit and no pressure buying experience. My new truck has made me very happy.

Keep up the good work.

When I shop for a used car, I do a lot of research online first. When I walk on the lot, it’s because that lot has exactly what I want. All I need to know is if the person I’m dealing with will do the right thing. Just treat me like they would like to be treated.

So, I did all my research and drove an hour to Placerville and met Craig Amolsch. What a great guy. I told Craig he had the exact car I wanted and if we could get together on what he would give me for my trade in, I would like to go home with that car. He took the basic information and I was out of there in around an hour. Super easy.

I doubt I will ever be back to buy a car here again because it’s an hour from Lincoln. I just felt like I needed to share my experience because car dealers get such a bad rap. If these guys have the car your looking for, I would definitely give Craig Amolsch the opportunity to earn your business. Thanks again Craig.

Barry M. – Lincoln, CA

You have forever customers!

Buying a used car here has been a breeze. The staff… everyone in the staff from the sales desk to the finance to the service dept has been more than wonderful to us. This place has a relaxing waiting area while your waiting for financing to be approved. They are courteous and more than willing to go above and beyond for you. If and when I need another vehicle this is where you will find me. Thank you for making this experience more enjoyable for my family and I

Heather N. – Diamond Springs, CA

Couldn’t be happier!

We have been buying our vehicles from Thompsons Toyota of Placerville since it was Stancil’s on Main Street! We’re so happy to have a “friend on the inside” now – Jon Riseman! He listened to what we said we were looking for in a used Toyota and called us as soon as he saw it come on the lot. We came in and bought it that very day. It was EXACTLY the vehicle that met all our wishes! Thank you, Jon Riseman, for all you did to put us in our Toyota Tundra!

Buy here again for sure!!!

Worked with Nick Hulsing, he gave me a rockin deal on a Camry,  NO bs. In and out fast …this place rocks thanks.

Clyde U.  – Rocklin, CA

THOMPSONS BUICK GMC REVIEWS

55 Placerville Drive, Placerville, CA 95667

Love Thompson.

This will be where my children buy there cars from. I’ve told many people about the quility of service and how well you will be treated as a client. All the employees are full of smiles and positive attitudes. Thanks to all, service department is awsome A+ and special thanks to Don Newell for getting me into a car I truly enjoy. Absolutely no regrets can’t say enough good about Thompson Chevrolet

Very happy with Thompson’s GMC

All the people in the Service Department are friendly, courteous and knowledgeable.

Jason K. – El Dorado, CA

The service is top notch!

Every time I’ve been there the service is too notch! The service advisor I deal with, other employees walking bye, the cashier, the techs dropping off paperwork, all of them are awesome and friendly!

Kevin L. – Sacramento, CA

Everyone that help us were wonderful.

We were treated with the utmost respect and patience. Everything was done to assure us that we would walk away with the truck that we wanted and the payments to fit our budget. Thank you GMC and Thompson.

Jerry H. – Pollock Pines, CA

A great dealership with a great staff.

Everyone is always very friendly and helpful. The staff seems to be very knowledgeable and can always answer any questions that I have.

Jason S. – Orangevale, CA

What a pleasant team the Thompson group are!

Shana was so helpful. I am a 70 year old widow and do not have a clue about mechanical things. She made this experience so easy. I also had things to do at my church and all was completed in timely manner thanks to the shuttle service.

I would definitely recommend this dealership!

The whole dealer team was very friendly and professional from the moment i drove up to the car lot. Car buying can be a hassle, the team at Thompson’s auto & truck made it an easy and hassle free experience. From my purchase experience they weren’t just trying to make a sale they showed interest and concern for my needs. I would definitely recommend this dealership to anyone who is on the market for a new vehicle.

Daniel S. – Yuba City, CA

THOMPSONS CHRYSLER DODGE JEEP RAM REVIEWS

126 Forni Road, Placerville, CA 95667

Thompsons has two new lifelong customers!

I found Thompsons Dodge Ram Jeep through Ram Trucks website while looking for a Ram 3500 Crew Cab. Their price was incredible and I already had my financing arraigned through Chrysler, having been a repeat Mopar customer. It was a rainy Saturday but my wife and I headed up anyway. We drove from Fairfield and it ended up being the best deal we’ve ever gotten on a new vehicle!

We had no expectations so in we went. Amazing is the only word that comes to mind, a honest to goodness no pressure buying experience. Mike, Nicole and Bill all were incredible. Nicole showed us all of the 3500’s we were interested in with no pressure whatsoever.  No one ever tried to upsell us and, had the dealership not been so busy, we would have been in and out in less than an hour.

Nicole was our product specialist. No one works on sales commission at Thompsons, so there really is no pressure…..period.  After the paperwork was done, Nicole took us through the truck, showing every feature.  We have never had this level of service while buying a vehicle, ever.

I can honestly say that Thompsons has two new lifelong customers! No matter where we live, Thompson’s is the only place we’ll ever buy our vehicles!

You rock!

Want to give a big Thank You to Chris.  Very professional and excellent customer service. Even tho the truck and options I want is not available yet. He was still very gracious in his time and effort of trying to find something similar.   In the end nothing worked for what I needed.   Thank you Chris and good luck.

I had a great experience here today.

I have a brand new Jeep Wrangler in my garage and it largely happened with the help of Chris Teagle…ask for him!  I’ve had experiences at other places and didn’t buy the Jeep because of how the sales people talked to me.  Chris was helpful from the get, was totally professional, and didn’t try to change my mind about what I wanted with creepy sales tactics and condescending words.  He respected what I wanted, and also didn’t pressure or make me feel guilty if I didn’t like the offer.  I recommend this place highly, the staff was wonderful.   And if you go….ask for Chris or call him in advance!  He will have your dream vehicle waiting for you when you get there.  I was in and out in under 3 hours….love this place and love my new Jeep!

Overall is was a great experience.

We drove to Thompsons CDJR all the way from SF Bay Area to purchase 2016 Grand Cherokee SRT. Our salesperson was Jeff. We took the vehicle for an extensive test drive – on a freeway and on winding roads and we were given the opportunity to feel  what the vehicle is capable of. Jeff was very knowledgeable and and answered all my questions.  I did a lot of research about the car and visited several dealerships – some dealers were perplexed by my questions 🙂 There was no pressure to buy and no games from Jeff’s side.
After some negotiations with Jeff and Joe (his manager) we also got reasonable price for our trade in.

Thank you Jeff and all other people at Thomsons we worked with.

Grigory S. –  Castro Valley, CA

Will definitely buy my next car here!

I had such a wonderful experience with Thompsons!  I bought my used 2011 Jeep Wrangler from Chris Hurd at Thompsons and highly recommend him! He was so helpful and willing to go to bat for me.  He got me the deal I wanted and had all the numbers worked out before I even got there! The Jeep was just as shown online, immaculate. It was the most straight forward and simple car buying experience  I’ve ever had! Let Chris do the hard work and you can sit back, relax and know you’re going to get great deal.